Aastra Intecom
Training

Training Schedule
Updated 06-23-08.


October 2008
COURSE NAME DATES
Pointspan Station Database more Oct 20 - Oct 24

November 2008
COURSE NAME DATES
Pointspan System Database more Nov 3 - Nov 12

December 2008
COURSE NAME DATES
Pointspan Operations & Maintenance more Dec 1 - Dec 10

January 2009
COURSE NAME DATES
Pointspan Station Database more Jan 19 - Jan 23
Pointspan System Database more Jan 26 - Feb 4

February 2009
COURSE NAME DATES
Pointspan System Database more Jan 26 - Feb 4
Pointspan SPN Operations Feb 16 - Feb 18

March 2009
COURSE NAME DATES
Pointspan ACD more Mar 2 – Mar 6
Pointspan Operations & Maintenance more Mar 9 - Mar 18
Pointspan Station Database more Mar 30 - Apr 3

April 2009
COURSE NAME DATES
Pointspan Station Database more Mar 30 - Apr 3
Pointspan System Database more Apr 13 - Apr 22

May 2009
COURSE NAME DATES
Pointspan Operations & Maintenance more May 4 - May 13
Pointspan SPN Operations May 19 - May 21

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The following courses are also available, although they are currently not scheduled. Additionally, many of the courses listed can be taught as a customer on-site class.Please contact Technical Training to discuss course scheduling.

» Centergy Reporting 1.6 for Administrators
» Centergy Reporting 1.6 for Supervisors
» Pointspan Sync Manager
» Pointspan Automatic Call Distribution
» Nexspan Operations and Administration
» UCP Installation and Maintenance
» UCP 1.3 Web Client/UC Client (web training)
»
»
UCP 1.3 Voice Menu (web training)

 

Related Links:
» Contact Center
» IP Telephony
» Applications

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