Aastra Intecom
Training

Course Descriptions

Click here to view the Aastra curriculum path.

Instructor Led Training
 

» Pointspan Station Database
» Pointspan System Database
» Pointspan Operations & Maintenance
»
Pointspan ACD
»
Pointspan Sync Manager
» Pointspan DPN (Distributed Pointspan Node) - O & A
»
Nexpan S and Nexspan L Operations & Administration
» UCP System Administration
» Centergy Reporting 1.6 Supervisor
» Centergy Reporting 1.6 Administrator


Computer Based Training (CBT)
  » Pointspan Technical Overview
»
Nexspan S & Nexspan L — Overview & Hardware Description
» Nexspan S & Nexspan L — Installation & Turn-up
» M6501, Nexspan S & Nexspan L — Overview & Hardware Description
»
M6501, Nexspan S & Nexspan L — Installation & Turn-up
» Nexspan Station Sets

Web Based Training (WBT)
 

» Pointspan Technical Overview
» Pointspan SPN Installation Overview *New
» Nexspan S & Nexspan L — Overview & Hardware Description
» Nexspan S & Nexspan L — Installation & Turn-up
» M7425 Enterprise Management System
» Centergy Remote 1.4 for Agents
» CVCC Agent User Training
» CVCC Supervisor User Training
» CVCC Web Provisioning
» UCP Web\UC Client Overview
» UCP Voice Menus
» UCP System Administration
» Centergy Remote 1.6 for Agents
» Fundamentals of Networking (Mod 1-6) *New
» Fundamentals of Networking (Mod 1-3) *New
» Fundamentals of Networking (Mod 4-6) *New

 


Now Available:


TECHNICAL TRAINING CENTER CONTACT INFORMATION:
Aastra USA, Inc.
2811 Internet Drive
Frisco, Texas 75034-1851
Phone: 469-365-3369
Fax: 469-365-3365
Email: techtraining@aastrausa.com


Related Links:
» Contact Center
» IP Telephony
» Applications


 

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