Aastra Intecom
Training

WEB BASED TRAINING

UCP System Administration

Teaching Method Part Number

Webex - 2 hours

885-0016-052

   
Prerequisites Maximum Number of Trainees
None
None
 
Audience
  • Technicians
  • System designers
  • Site Administrators
 
Objectives

At the end of this course, the trainee will be able to:

  • Login
  • Provide company maintenance
  • Provide mailbox maintenance
  • Create new users
  • Modify user accounts
  • Delete users
  • Create, Modify, and apply groups to users
  • Record system prompts
 
Course Contents
  • Login Procedures
    • Login
    • Using web based login functions
  • Company Maintenance
    • Setting Business hours and greetings
    • Key Mapping
    • Holiday Settings
    • Multiple Languages
  • Mailbox Maintenance
    • Creating new users
    • Modifying user accounts
    • Deleting users
  • Feature Group
    • Creating and modifying groups
    • Applying groups to users
  • System Functions
    • Recording system prompts
 
Resources
  • Attendee will receive, via email, logon instructions and attendee instructions
  • Attendees must have access to PC with Internet connection (DSL or better)
  • Attendees must have PC w/Windows 2000, XP, NT4 with Service Pack 6 or better
  • Attendees must have Explorer 5.5 or better


Related Links:
» Contact Center
» IP Telephony
» Applications

©2007 Aastra Intecom Inc. All rights reserved.