Instructor-led lecture/discussion with demonstration, hands-on labs, and PowerPoint presentation, 4 days

885-0016-050

• Technicians
• System administrators

At the end of this course, the trainee will be able to:

• Setting single company Mailbox administration
• Manage Feature Group- In detail and discuss system defaults
• Voice Menus
• Fax Mail design and function
• End-user capabilities and feature manipulation
• Web Client and UC Client Manager
• Implement/Support Integrated Messaging
• Customize TUI
• Paging notification/Out Call notification
• Distribution List
• Web Reports
• Schedules
• Manage Mailbox end User
• Manager mailbox Administrator
• Guest mailbox
• Extension Mailbox
• Zero out options
• Implement Unified Messaging using IMAP
• Backup and System recovery procedures

The instructor-led Administration course provides the Technicians, System Administrators, the skills and knowledge required to provide on-going support, administration and maintenance of the Esna Unified Messaging System.

Overview
\Learn about Esna Technologies Telephony Office Linux Enterprise Messaging System. Discuss the different networking environments. Create and modify custom settings for a variety of PBX systems, identify maintenance requirements and set-up the system in a series of modules. Develop custom applications for callers and end-users. Complete a case study to design, implement, and demonstrate System Administration needs to manage day to day activities.

• Training room equipped with LCD projector, white board, and a Pointspan M6501 IP PBX
• Access to a Windows based PC
• Student manual, labs, and handouts