Aastra Intecom
Training

INSTRUCTOR LED TRAINING

Pointspan® — Operations & Maintenance

Teaching Method Part Number
Instructor led lecture/discussion with demonstration and hands-on labs, 8 days

885-0016-004

   
Prerequisites Maximum Number of Trainees
  • Pointspan Technical Overview CBT
  • Pointspan Station Database
  • Pointspan System Database
4 students per class
 
Audience Price per Seat
  • Field installers
  • Operations managers
  • Database analysts
$5,000
 
Objectives

At the end of this course, the trainee will be able to:

  • Recognize components and subsystems down to the printed circuit board/module level
  • Define the possible system configurations and cabling requirements
  • Describe the functions performed by components and subassemblies
  • Perform installation/maintenance exercises using the administrative and maintenance consoles
  • Perform ordinary system operations such as backups, switchovers, power up/down procedures, and processor initialization
  • Describe basic T1 and ISDN theory
  • Use diagnostic procedures
  • Interpret system alarms
 
Course Contents

The Pointspan Operations and Maintenance course provides a student with basic understanding of the M6880 switching system and software and hardware. Core components of this course include an in depth review of hardware as well as regular maintenance and troubleshooting issues such as switchovers, alarms, backup and restore, and start up procedures.

  • Students are introduced to the Pointspan M6880 hardware
  • Students complete labs for installation of cards and hardware
  • Students learn to analyze and resolve hardware problems. Included in this discussion is an introduction of alarms at the maintenance console and card level.
  • Students learn console operations, diagnostics, and system alarms and messages
  • Students are introduced to various Pointspan configurations
  • Students will learn the recommended Pointspan preventative maintenance routines
 
Resources
  • Training room equipped with video-projector, white board
  • Pointspan equipped hardware lab


Related Links:
» Contact Center
» IP Telephony
» Applications

©2007 Aastra Intecom Inc. All rights reserved.