885-0016-039

• Nexspan Overview and Hardware, CBT or WBT
• Nexspan Installation and Turn-up, CBT or WBT
  Or Nexspan Operations and Administration
• Pointspan Overview CBT
• Pointspan Station Database
• Pointspan System Database
• Pointspan Operations and Maintenance

• Technicians
• Service Managers
• Administrators

At the end of this course, the trainee will be able to:

• Identify and understand DPN architecture and the role of the DPN components
• Identify voice, signaling, and FTP paths to and from the Pointspan
• Identify DPN cabinet, shelf, slot, and line
• Build circuit and trunk cards on the DPN
• Build analog, digital, IP, and IP SIP sets in database
• Perform backup and restore
• Create emergency trunks to the Public Switched Telephone Network

• Description of DPN components and their use
• Discussion of Pointspan signal and voice paths
• Description of DPN signal and voice paths
• Discussion of cabinet, shelf, slot, and circuit numbering
• Description of M7425 use for domain, domain range, and system\device
• Use of M7425 to perform audit of telephony hierarchy, telephony parameters, and physical and logical resources
• Use of database including; GRPS, DIRN, CARD, and FONE commands with the DPN
• Discussion of auth codes with a DPN
• Discussion of emergency trunks
• Discussion of DPN call processing
• Discussion of maintenance topics
• Use of alarms
• Use of CAC
• Discussion of DSAPI
• Discussion of switchovers, shut-downs and reboots
• Use of M7425 backups and restores
• Discussion of routines, anti-virus, Windows updates, etc.

• Training room equipped with video-projector, white board
• Pointspan equipped hardware lab
• DPN equipped hardware lab
• PC’s with M7425, Comm Server, and appropriate terminal access