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Aastra MX-ONE TSW Operation & Maintenance Description
Instructor-Led Course Description
| Teaching Method |
Part Number |
3-Day Stand-up Instruction in Frisco TX.
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910-1600-008
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| Prerequisites |
Num of Trainees |
- Understanding of basic telephony concepts
- Understanding of basic networking concepts
- Basic computer and software skills
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8 Students per class
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| Audience |
Price per Seat |
- Field installers and Technicians
- Database managers
- Administrators
- Operations managers
- Support staff
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$1,950.00
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| Objectives |
This course is designed to teach MX-ONE TSW system administrators the skills needed to:
- Identify the component parts of a TSW system, and the roles and interconnections of those components
- Utilize technical documentation to locate required information, procedures, and command descriptions
- Understand licensing processes and controls
- Manage interface boards and configuration
- Add and configure analog, digital, and IP/H.323 extensions
- Configure and use common call-features
- Configure IP/H.323 telephones for proper operation
- Provision digital operators
- Configure T1/ISDN and IP/H.323 trunking and routing
- Manage Least Cost Routing configuration and control call capabilities and allowance
- Backup and Restore a TSW system
- Troubleshoot basic hardware and configuration issues
Within the course, students configure newly installed (clean) TSW systems to support analog, digital, and IP/H.323 telephone sets and call
features. In addition, students configure T1/ISDN and IP/H.323 routing between systems and implement data to control call routing between systems.
Students also backup and maintain the system and troubleshoot various defined issues throughout the course.
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| Resources |
- Training room equipped with LCD projector, white boards
- 4 MX-ONE TSW Systems and software
- 8 computers with required software
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| Course Contents |
Using a balanced mix of theory and practical exercises the MX-ONE TSW O&M course covers the following areas:
- TSW hardware architecture
- Technical documentation overview
- Maintenance interface configuration and use
- Interface card management
- Licensing administration
- Alarms and system status
- Backups and Restores
- Extension management and configuration
- Common Call Feature configuration and use
- TSW digital operators configuration and use
- TSW Call Routing
- Routes and trunking
- Call Control
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| Quicklinks |
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| Contact Tech Training |
Aastra USA Inc.
2811 Internet Blvd.
Frisco, TX 75034 USA
Tel: 800-468-3266 xt 3369
Fax: 469-365-4026
techtraining@aastrausa.com
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