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MX-ONE TSE Installation, Operations, and Maintenance (4.x) Description
Instructor-Led Course Description

Teaching Method Part Number
5-Day Stand-up Instruction in Frisco TX.

910-1600-009

Prerequisites Num of Trainees
  • Understanding of basic telephony concepts
  • Understanding of basic networking concepts
  • Basic computer and software skills
  • Familiarity with the Linux operating system
8 Students per class

Audience Price per Seat
  • Field installers and Technicians
  • Database managers
  • Administrators
  • Operations managers
  • Support staff
$3,250.00

Objectives
This course is designed to teach MX-ONE TSE system administrators the skills needed to:
  • Identify common TSE configurations and the component parts of a TSE system
  • Describe the roles and interconnections of the TSE hardware
  • Install TSE server software, including Manager Provisioning software
  • Manage hardware IP addressing and configuration
  • Understand licensing processes and controls
  • Add and configure analog, digital, IP/H.323, and IP/SIP extensions using the web-based management interfaces
  • Configure and use common call-features
  • Provision IP operators
  • Configure T1/ISDN and IP/SIP trunking and routing
  • Manage Least Cost Routing configuration and control call capabilities and allowance
  • Backup a TSE system
  • Troubleshoot basic hardware and configuration issues
Within the course, students install and configure 2-LIM TSE systems to support analog, digital, and IP telephones and call features. In addition, students configure T1/ISDN and IP/SIP routing between systems and implement data to control call routing between systems. Students also backup and maintain the system and troubleshoot various defined issues throughout the course.
Resources
  • Training room equipped with LCD projector, white boards
  • 4 2-LIM TSE Systems and software
  • 8 computers with required software
Course Contents
Using a balanced mix of theory and practical exercises the MX-ONE TSE I&O&M course covers the following areas:
  • TSE configurations and hardware architecture
  • Turn-key TSE software installation
  • Web based management interface configuration and use
  • Licensing administration
  • Alarms and system status
  • Backups
  • Extension management and configuration
  • Common Call Feature configuration/use
  • IP Operator configuration and use
  • TSE Call Routing
  • Call Control


Quicklinks

Contact Tech Training
Aastra USA Inc.
2811 Internet Blvd.
Frisco, TX 75034 USA
Tel: 800-468-3266 xt 3369
Fax: 469-365-4026

techtraining@aastrausa.com


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