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CVCC Web Provisioning Training
Web-Based Course Description
| Teaching Method |
Part Number |
Self Paced Web Video Training (WVT)
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885-0016-240
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| Prerequisites |
Num of Trainees |
- Basic skills in the operation of a Windows PC
- Basic skills in internet operation
- CVCC Supervisor WVT
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1 student per WVT
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| Audience |
Price per Seat |
- Contact Center Administrators
- Contact Center Supervisors
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$250.00
* No charge with service
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| Objectives |
At the end of this course, the trainee will be able to:
- Describe the CVCC Web Provisioning Application function
- Login and modify the company database to support an operational configuration
- Manage Teams and Users for the CVCC System
- Manage phone setup for Teams and Users
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| Course Contents |
- Overview of the CVCC Web Provisioning Application
- Login procedure
- Main Self Provisioning Screen
- Manage Teams You Own
- Add Member
- Add Members
- Add Team
- Remove Member
- Remove Members
- Remove Team
- Save and Cancel Buttons
- Add or Remove Buttons
- Manage Users In Your Domain
- General Tab
- Extra Tab
- Voice Tab
- Phone Setup Tab
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| Resources |
Student will receive, via email, logon instructions and attendee instructions
Student must have access to:
- PC with Internet connection (DSL or better)
- PC w/ Windows 2000, XP, Vista, Windows 7 or NT4 with Service Pack 6 or better
- Speakers or headphones
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| Quicklinks |
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| Contact Tech Training |
Aastra USA Inc.
2811 Internet Blvd.
Frisco, TX 75034 USA
Tel: 800-468-3266 xt 3369
Fax: 469-365-4026
techtraining@aastrausa.com
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