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Clearspan Assistant Toolbar – Enterprise 16 MB4
Web-Based Course Description
| Teaching Method |
Part Number |
Web Video Training (WVT, 1-2 Hours
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900-1600-210
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| Prerequisites |
Num of Trainees |
None
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1 student per WVT
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| Audience |
Price per Seat |
- Clearspan users that will also be using the Assistant Toolbar
- Technicians and Administrators that will configure and support the Assistant Toolbar
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$250.00
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| Objectives |
At the end of this course, the student will be able to:
- Identify the upper and lower Toolbar areas
- Find and configure the Call Options area
- Login and Logout of the Assistant Toolbar
- Configure the Options dialog areas such as; Account Connection, Dialing Rules, Outlook integration, LDAP, Webscreen, and Updates
- Configure the Services Dialog box:
- Incoming Call options such as; anonymous Call Rejection, Call Forwarding Always, Call Forwarding No Answer, Call Forwarding Busy, Do Not
Disturb, CommPilot Express profiles, External and Internal Calling, and Simultaneous Ringing
- Configure Outgoing Calls options
- Configure Call Control options such as; Anywhere, Call waiting and Remote Office
- Configure Messaging options
- Manage and configure directories
- Use Search Window
- Use Clearspan Weblinks
- Use the Dial Number Dialog box,
- Use the following Call Control icons; Answer Call, End Call, Call Hold, Voicemail, Conference and Call Transfer
- Use the Click-to-Dial feature from an email message or a Web Page
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| Course Contents |
This WVT introduces students to the terminology, concepts, setup, and use of the Clearspan Assistant
Toolbar. The contents provide a step-by-step approach, covering each area of the Toolbar, its options and functions. Throughout the WVT are animated
lessons describing how Clearspan components and software work together to process various call examples (e.g., internal, external, incoming, etc.).
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| Resources |
Student will receive, via email, logon instructions and attendee instructions
Student must have access to:
- PC with Internet connection (DSL or better)
- PC w/ Windows 2000, XP, Vista, Windows 7 or NT4 with Service Pack 6 or better
- Speakers or headphones
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| Quicklinks |
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| Contact Tech Training |
Aastra USA Inc.
2811 Internet Blvd.
Frisco, TX 75034 USA
Tel: 800-468-3266 xt 3369
Fax: 469-365-4026
techtraining@aastrausa.com
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