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Aastra NOW
Web-Based Course Description (Live Instructor)
| Teaching Method |
Part Number |
Remote Instructor-led training using ICM (Integrated Conference Manager), with hands-on exercises, 4 hours
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910-1600-003
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| Prerequisites |
Num of Trainees |
| Proficiency working in a MS Windows environment. |
Maximum of 8
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| Audience |
Price per Seat |
| The target group is personnel in the Telecommunications & Network Services department. |
$1,000.00
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| Overview |
This training includes:
- Introduction and overview of the NOW attendant console and its functionality.
- How to operate the NOW console, call handling, directory searches and Quick Info.
NOW is a platform independent attendant console that today supports most of the leading PBXs on the market including PBXs from Aastra. Alcatel, Avaya,
Cisco, Nortel, Philips, Siemens and Cisco Unified Communication Manager. The multi PBX vendor support also means that the NOW client supports
configurations with different PBX brands connected to one single CMG system. NOW supports solutions for enterprise owned PBX solutions as well as for
Hosted/Managed environments.
This training is focused on the NOW attendant console integrated with an Aastra MD110/MX-One.
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| Course Contents |
Hour 1
· Introduction
· NOW 2007 overview
· Directory search in NOW
Hour 2
· Directory search ...continued
· Activities
Hour 3
· Message handling
· Call handling
Hour 4
· Quick Info
· Settings
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| Main Objectives |
Upon completion of this course, participants will:
- Have a full understanding of the NOW 2007 attendant console including, features and functions.
- Effectively perform searches in the NOW console towards the CMG database.
- Effectively handle calls in the NOW console.
- Perform searches and make calls from Quick Info.
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| Quicklinks |
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| Contact Tech Training |
Aastra USA Inc.
2811 Internet Blvd.
Frisco, TX 75034 USA
Tel: 800-468-3266 xt 3369
Fax: 469-365-4026
techtraining@aastrausa.com
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