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Aastra CMG - Admin and NOW Introduction
Web-Based Course Description (Live Instructor)
| Teaching Method |
Part Number |
Instructor-led training over ICM (Integrated Conference Manager), with hands-on exercises. 8 hours
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910-1600-004
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| Prerequisites |
Num of Trainees |
| None |
Maximum of 8
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| Audience |
Price per Seat |
| The target group is personnel at Telecommunications & Network Services at Humboldt State University. |
$1,000.00
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| Overview |
This training includes:
- Introduction and overview of the CMG platform and its components.
- Updating and maintaining the CMG database.
- How to operate the NOW console, basic call handling.
- Night routines, basic maintenance, backup and restore.
CMG is a platform independent application suite that today supports most of the leading PBXs on the market including PBXs from Aastra, Alcatel, Avaya,
Cisco, Nortel, Philips, Siemens and Cisco Unified Communication Manager.
The multi PBX vendor support also means that the CMG system supports configurations with different PBX brands connected to one single CMG system. CMG
supports solutions for enterprise owned PBX solutions as well as for Hosted/Managed environments.
This training is focused the CMG platform integrated with an aastra MD110/MX-ONE.
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| Course Contents |
Hour 1
· Introduction
· CMG product suit, components
· CMG Server Setup
· CMG Server (what do you get after a basic install)
Hour 2
· Presence, how does it work and how do we integrate towards MD110/MX-ONE
· Configuration Manager
· Directory Manager
Hour 3
· Directory Manager ...continued
Hour 4
· Quick Info
· CMG Office
Hour 5
· Install Operator Workstation – NOW 7.5
· Searching in NOW
Hour 6
· NOW basic Call handling
· CMG Quick
Hour 7
· Basic maintenance and trouble shooting
Hour 8
· Basic maintenance and trouble shooting... continued
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| Main Objectives |
Upon completion of this course, participants will:
- Have a basic understanding of the Contact Management 7.5 System including components, interfaces, features and functions.
- Have a basic understanding of the Configuration Manager.
- Be able to update and maintain the CMG database content using the Directory Manager.
- Perform basic call handling and searching the CMG directory using the NOW console.
- Have a basic knowledge on what tools/utilities to use to support the operation and maintenance of the Contact Management 7.5 System.
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| Quicklinks |
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| Contact Tech Training |
Aastra USA Inc.
2811 Internet Blvd.
Frisco, TX 75034 USA
Tel: 800-468-3266 xt 3369
Fax: 469-365-4026
techtraining@aastrausa.com
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